Get in Touch

We aim to respond to all general and sales enquiries within 24 business hours. For urgent technical support issues, Corporate and Institutional clients have access to 24/7 dedicated support via our client portal. If your matter is time-sensitive, we recommend calling our London office directly during working hours.

To apply for a Mossen merchant account, you'll need your company registration details, proof of identity for directors, business bank account information, and a description of your business activities. Our streamlined application form guides you through everything required. Most businesses complete the application in under 15 minutes.

For standard UK-registered businesses, most accounts are activated within 48 hours of receiving all required documentation. More complex applications or international businesses may take slightly longer. Our dedicated onboarding team keeps you informed at every step and works to get you processing as quickly as possible.

Yes, we offer a range of partnership options including referral partnerships, reseller programmes, and full white-label solutions for financial institutions and technology platforms. Our Institutional tier includes dedicated relationship management and custom development options. Contact our partnerships team to discuss how we can work together.

Absolutely. We offer personalised 30-minute demos with one of our payment experts. During the demo, we'll walk you through the platform, discuss your specific requirements, and answer any questions you may have. You can book a demo by submitting the contact form above and selecting "Sales & Pricing" as the subject, or by calling our sales team directly.

Our headquarters is located in Covent Garden, London, in the heart of the UK's financial district. We also have regional presence in Manchester and Edinburgh to serve clients across the United Kingdom. For international clients, our London team serves as the primary point of contact, with support available across multiple timezones for Corporate and Institutional clients.